Nowadays, even small businesses are making use of Messenger Bot in order to increase their sales. With the help of a Messenger Bot, you can easily communicate with your customers on Facebook and other social media platforms. You can also get updates from different services without having to manually join each one of them. All you need to do is to install the Messenger Bot on your Facebook account and then start interacting with your customers via it. If you wish to know more about Messenger Bot, continue reading this article.
Firstly, a Messenger Bot is a small piece of application which is utilizing artificial intelligence along with its artificial intelligence system to communicate with individuals via chat. Usually, these bots are programmed to know the queries, deliver answers to them as fast as possible and even help individuals when using this artificial intelligent system. However, recently, many companies are using these chat Bots to give a better customer experience by giving suggestions on what to say on Facebook. As per a recent study, more than 60% of Facebook users use Facebook chat bots.
In Facebook Messenger Bot, the user can add, remove and edit friends and groups. This app acts just like an actual Facebook client where one can add, remove and share files with his or her friends and groups. Apart from these, this program is also capable of getting information from different sources including Twitters, blogs, and feed. To run this app, you just need to install Facebook Messenger Bot on your Facebook account. It will be automatically installed once you create a new account in the Facebook account. Apart from this, a user can also integrate this bot on any social media sites including Twitter, Facebook, and MySpace.
There are two different types of Facebook Messenger Bot they are the web based and desktop/web-based chat bot. In the web-based version of the bot, the user need not install anything on the user's computer to make it work. The chatbot simply sends out messages through the web browser. The desktop version of this bot requires that it is loaded as a desktop application and installed on the user's machine.
The first Facebook Messenger Bot was launched back in May 2021 and is already being used by more than 100 million users. This first chatbot was made available to the public for testing purposes. After a brief introduction period, Facebook announced the availability of the bot for real-time use. Even though the test launch was successful, Facebook has now announced its official release date for everyone to test and use the bot. Even though there are several different bot developers in the market, Facebook has selected four popular bots as FriendFeed, Facebook Professional, InMobi, and Bot Typhoon.
Among all the four popular Facebook Messenger Bot developers, FriendFeed has received the most popularity. The main reason behind this popularity is the compatibility and simplicity with Facebook's desktop apps such as the web browser, notes, calendar, and contact manager. Unlike the other two, the FriendFeed app uses webhooks to access the Facebook service and to send and receive messages from Facebook. Since webhooks have been introduced with Facebook v5, the Facebook messenger app can easily take advantage of the webhook integration and therefore, become a part of the desktop environment of the Facebook desktop software.
One of the most difficult tasks to do when you want to integrate a bot into your Facebook account is to figure out how to add a bot to a chat group. Although the FriendFeed webhook is not supported in the web browsers like Firefox or Internet Explorer, there are still ways to make the bot work in these web browsers. First of all, since the FriendFeed webhook uses web sockets to connect to Facebook, the user does not need to install any third-party plugin or tool in order to be able to use the Friend Feed. Since the installation process is simple, it will be easier for the user to set up the bot on his own and create the various functionalities that the bot offers. When the user has set up his/her account, he/she should install the bot via the add-on settings/installation option.
The last two Bots we are going to discuss are the Facebook Messenger Bot and the Facebook Bot Framework. These are the more recent Bots that are integrated into Facebook's desktop software, which means that the functionality of the Facebook Messenger Bot has greatly improved. The Facebook Bot Framework is not a webhook but it works just like one, as it requires a browser to be installed. In addition, this third bot supports the previously mentioned commonly asked questions module and also the news feed.